ONE-STOP SHOP OFFERING
Asset Performance Services
Our goal is to empower beverage companies by offering total asset management as a one-stop-shop solution. Dedicated to delivering top-tier technical and logistics solutions, our mission revolves around minimizing downtime, reducing costs, optimizing operational efficiency, ensuring quality and safety, building lasting partnerships, and promoting sustainability for businesses to thrive in a competitive marketplace.
Asset performance services by Frigoserve
Choose Frigoglass to elevate customer satisfaction through Asset Performance Services excellence.
Frigoserve provides a comprehensive suite of Asset Performance Services, covering order management, field service, installations, refurbishment, spare parts management, and warehousing. The benefits include simplifying asset management, providing transparency, reducing working capital, minimizing operational risks, and gaining a competitive advantage. With rich experience, tailored solutions, optimized operations, enhanced efficiency, and cost savings, Frigoserve is your trusted partner for Asset Performance Services excellence, elevating customer satisfaction.
TECHNICAL SERVICES - FIELD SERVICE
Keeping Your Assets Running Smoothly
Frigoserve Field Service ensures the seamless operation of diverse assets crucial to your business success keeping high performance standards. This comprehensive and responsive field service extends beyond coolers, covering assets like fountains, vending machines, coffee machines and more.
With years of global experience, cutting-edge processes, and advanced technologies like IoT and augmented reality, we drive operational excellence. Our commitment to excellence includes tailored Service Level Agreements (SLAs), nationwide geographical coverage, and 24/7 support, emphasizing efficiency, reliability, and a partner dedicated to your success.
Choose Frigoserve for a service experience that sets us apart, ensuring your business remains refreshingly efficient.
TECHNICAL SERVICES - REFURBISHMENT
Sustainable Revitalization: Giving New Life to Your Investments
Frigoserve understands the value of your investments, providing dedicated Refurbishment Services to maximize equipment lifespan and efficiency. Our process adheres to the highest industry standards, ensuring quality with genuine manufacturer replacement parts. Cost-efficient and environmentally responsible, refurbishing saves capital and reduces waste, embracing a circular economy. Tailored solutions address unique asset requirements, with expert technicians assessing and customizing refurbishment.
Our comprehensive process includes evaluation, replacement, cleaning, painting, testing, and delivery. Leveraging technical expertise and commitment to quality, Frigoserve transforms old coolers into valuable assets, contributing to a sustainable future. Contact us to discuss how refurbishment can benefit your business.
LOGISTICS
A Comprehensive Suite of Logistics Services
Frigoserve extends a comprehensive suite of logistics services, addressing challenges in asset management from warehousing to market placement and removal. Backed by a seasoned team and advanced processes, we prioritize operational excellence, leveraging cutting-edge systems for efficiency. Tailoring services to unique business needs, our logistics solutions ensure timely asset delivery.
Choose Frigoserve for experienced professionals, state-of-the-art processes, and a reliable transportation network. With a focus on your success, our warehousing offers secure storage, while market placement services ensure efficient product navigation. Explore additional offerings like asset installation, express deliveries, and merchandising for a holistic solution. Entrust your assets to Frigoserve and concentrate on business growth. Contact us to optimize your operations.
SPARE PARTS
Spare Parts Manegement Commitment
At Frigoserve, we prioritize the longevity and reliability of our products and services, recognizing their paramount importance to our customers. Our commitment to spare parts management extends beyond ensuring access to necessary components; it is integral to our Total Asset Management services, covering both Frigoglass and non-Frigoglass assets.
Choosing Frigoserve for your spare parts needs, means investing in the long-term performance and reliability of your equipment. We go the extra mile, providing high-quality spare parts, unmatched expertise, and exceptional customer service, nurturing the lifeline of your equipment and empowering your success. Our Spare Parts Management Commitment includes demand forecasting, a comprehensive inventory, a global warehousing network, rigorous quality assurance, fast and reliable delivery, technical expertise, and flexible, customized solutions.
CUSTOMER CARE
Truly serve your needs
At Frigoserve, our commitment to customers extends beyond delivering exceptional products. We offer a comprehensive suite of Customer Care services integral to our Total Asset Management approach, emphasizing hassle-free and efficient experiences.
As your dedicated partner in success, Frigoserve ensures timely responses to service calls, professional Call Center Services, streamlined administrative support, efficient customer systems management, and expert technical and spare parts support. We go beyond delivering products; we care about your success, offering a transformative partnership to elevate your business to new heights. Reach out today and let us be the catalyst for your success story.
TECHNOLOGY
Redefining Excellence
Frigoserve's commitment to excellence shines through the strategic integration of cutting-edge technologies, embodying innovation across all service dimensions. As a partner dedicated to staying ahead in technological innovation, Frigoserve ensures unmatched quality and efficiency for thriving businesses in the modern age.
Prioritizing your success, we seamlessly incorporate groundbreaking technologies such as the Total Asset Management Software Platform, Augmented Reality (AR), and Internet of Things (IoT) solutions. These innovations empower efficient operations, elevate field service capabilities, enable data-driven decision-making, and promise transformative outcomes.
Our unwavering commitment to the forefront of technological advancements reflects our dedication to your success, with a comprehensive suite of advanced solutions underpinning our commitment to excellence.
Learn about Technology in FrigoglassTestimonials
"The value that Frigoserve is putting in our business is excellent. I am very happy to say that we see this relationship lasting far into the future."
Andrew Ian Ferguson – Cooler Manager ABInBev South Africa
Frigoserve South Africa Case Study:
A success story
Scope
Total Asset Management:
- Field Service
- Refurbishment
- Warehousing & Transportation
- Spare Parts
- Administration
Performance
- Excellent performance >95%
- Response times dropped and SLAs increased
- Asset downtime and call rates reduced
Implementation Time
- Awarding – go-live in less than 6 months
Customer Benefits
- State of the art performance & quality with high standards
- Cost transparency that is easy to budget, monitor & control
- Reduced costs: total cost of ownership dropped significantly
- Working capital benefits: spare parts are owned & managed by Frigoglass
- No loss of assets
- End customer satisfaction and increase of product sales
- Accurate & real-time information on all assets & activities
- Full systems integration & master data improvement
- Reporting, business intelligence, visibility
Certificates
ISO 9001:2015 by STANDARDS ORGANISATION OF NIGERIA (SON)
SON certified FRIGOGLASS INDUSTRIES (NIG.) LIMITED – ICM PLANT for applying a Quality Management System according to the international standard ISO 9001:2015 for the following Scope: manufacturing, refurbishing, field service and sales of cooling merchandising equipments.
REGULATION (EU) 2015/2067
TÜV AUSTRIA HELLAS certified FRIGOGLASS SERVICES SINGLE MEMBER S.A for the competence to implement activities described in Regulation (EU) 2015/2067 regarding stationary refrigeration, air conditioning and heat pump equipment containing certain fluorinated greenhouse gases for the following Scope: leakage checking of applications containing 3 kg or more of fluorinated greenhouse gases and of applications containing 6 kg or more of fluorinated greenhouse gases with hermetically sealed systems, which are labelled as such, recovery, installation and maintenance or servicing.
ISO 9001:2015 by TÜV AUSTRIA
TÜV AUSTRIA HELLAS certified FRIGOGLASS SERVICES SINGLE MEMBER S.A for applying a Quality Management System according to the international standard EN ISO 9001:2015, for the following Scope: repair, maintenance, logistics & refurbishment of cooling and similar equipment.
COMPANY
Our Ecosystem Worldwide
Navigate through our interactive map to explore our extensive global footprint.